conflict resolution

In class this week, we discussed conflict. I felt that this was a very important issue to discuss due to the fact that it is something that we all have in our lives. I really enjoyed lab this week. We discussed the importance of being able to calm down. How important is this? VERY!!! I strongly feel that this is a key element to successful conflict resolution. We also watched a clip from the office where Micheal Scott says something very profound. He tells Angela and Oscar to "own the situation". Well, something to that effect. I feel that he was hinting toward action. There needs to be some sort of action in order to resolve an issue. From lab, we discussed the three main possible solutions. There is win win win, win lose, and compromise. I feel that we all should strive to obtain the first of the three- win win win. If we do this, I feel that regardless of the situation, we can and will become more successful in our ability to solve conflict.